Premium Artisan Bakery & Catering

Terms & Conditions

1. Acceptance of Terms

By accessing and using BakeTrust Collective's services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services Description

BakeTrust Collective provides premium artisan bakery products, custom catering services, and related food preparation services. All services are subject to availability and may be modified without prior notice.

3. Orders and Payment

All orders must be placed in advance. Payment terms vary by service type. Custom orders require a deposit. Prices are subject to change without notice. Cancellations must be made at least 24 hours in advance for standard orders, 72 hours for custom orders.

4. Quality Guarantee

We guarantee the quality and freshness of all products. If you are not satisfied with your order, please contact us within 24 hours of delivery for resolution. We reserve the right to refuse service to anyone at our discretion.

5. Liability Limitation

BakeTrust Collective's liability is limited to the cost of the products or services purchased. We are not responsible for consequential or indirect damages arising from the use of our products or services.

6. Intellectual Property

All content, designs, recipes, and materials are proprietary to BakeTrust Collective and protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

Privacy Policy

Information We Collect

We collect personal information including name, phone number, email address, and delivery addresses when you place orders or contact us. We also collect usage data through cookies and analytics tools.

How We Use Your Information

Personal information is used to process orders, communicate with customers, improve our services, and comply with legal obligations. We may use your contact information for marketing purposes with your consent.

Information Sharing

We do not sell, rent, or share personal information with third parties except as necessary to fulfill orders (delivery services), process payments, or comply with legal requirements.

Data Security

We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time. Contact us to exercise these rights.

Contact Information

For privacy-related questions or concerns, contact us at [email protected] or call +1 (773) 555-0892.

DMCA Copyright Policy

Copyright Respect

BakeTrust Collective respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices in accordance with the Digital Millennium Copyright Act.

Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide the following information:

• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information including address, phone, and email
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act
• Your physical or electronic signature

DMCA Agent Contact

Send DMCA notices to:
BakeTrust Collective DMCA Agent
2847 North Lincoln Avenue
Chicago, IL 60657, USA
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information above.

GDPR Compliance Information

Legal Basis for Processing

We process personal data based on:

• Contract performance (order fulfillment)
• Legitimate interests (business operations, customer service)
• Consent (marketing communications)
• Legal obligations (tax and business records)

Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your personal data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

Data Retention

We retain personal data only as long as necessary for the purposes stated in our privacy policy or as required by law. Customer order data is typically retained for 7 years for tax and business purposes.

International Transfers

Personal data may be transferred to service providers outside the EU only with appropriate safeguards in place, such as Standard Contractual Clauses or adequacy decisions.

Exercise Your Rights

To exercise your GDPR rights, contact our Data Protection Officer at:
Email: [email protected]
Phone: +1 (773) 555-0892